We live in the digital era where Google is a powerful tool for knowledge. However, when it comes to your health, Google can never replace a licensed healthcare provider. Google is simply a library where you can access information, whereas your pharmacist is the medication expert who helps you interpret and understand information regarding medications. Your pharmacist is highly trained to protect you from medication errors, drug interactions, and misinformation.

The Problem with Google

1. It provides generic advice

The information provided by Google is mostly for general application and does not take into account individual patient factors. Search engines can tell you what a drug is used for, but not if it is appropriate for you. It is dangerous to follow general information online, without taking into account your personal medical history.

2. Some sources are unverified

Not everything you read online has been reviewed by an expert. Some information could be outdated and hence misleading. Furthermore, algorithms often determine what information sources you access online. Do not trust any information online that does not cite a reputable source.

3. It provides conflicting results

It is common to find different results from different sources online which can leave you confused. Some sites could even contain information that conflicts what your healthcare provider recommends.

4. It can expose you to harm

Following online advice blindly can expose you to risks such as dangerous drug interactions and incorrect medical advise. While search engines can provide useful information, decision regarding your health should be left to a trusted health care professional.

What Pharmacists Do That Google Can’t

1. They provide personalized advice

During medication counselling, your pharmacist takes into account your personal medical history and individual factors like age, weight, pre-existing conditions and other medications. Google does not come with your personal medical history e.g. your pharmacist knows that you are allergic to penicillin, Google does not.

2. They ensure dosage accuracy

Pharmacists are the medication experts and hence provide reliable information concerning correct dosing, frequency and duration of treatment. Calculating the correct dosage isn’t always a straight line. While a search engine may simply advise you to take one pill once a day, your pharmacist performs the appropriate dosage calculations each time they process your prescription in order to ensure that the dosage is accurate.

3. They advise you about side effects

Some patients do not adhere properly to their medications because of the fear of side effects. While online sources will point out the side effects of your medication, only your pharmacist can help you understand what they are and how to handle them. They can also help you to distinguish between normal side effects, allergic reactions and other danger signs you need to watch out for during treatment.

4. They perform drug interaction checks

Checking for drug- drug and drug- food interactions is done by your pharmacist to protect you from harm and ensure that your medication is working effectively. Some drug and food interactions will either result in dangerous reactions or make your medications less effective.

Safe Ways to Use Google

1. Use it for basic research

If you are curious about a prescription, go ahead and look it up online. Google can provide basic information to help you to understand what a medicine does or how it works. However, always verify the information with a qualified healthcare practitioner.

2. Stick to reputable and trusted sources

It is good to always question the source of any medical advice you read online. Search results should provide a link to a reputable source such as Mayo clinic, FDA, NHS or published National Treatment guidelines. These sources usually publish information that has been reviewed by experts and is based on evidence from research.

3. Use it to prepare questions for your pharmacist

Instead of using Google to find answers, use it to develop questions to ask your pharmacist. If you want to understand your condition or medications better, looking it up online can help you have better conversations with your pharmacist.

4. Look for supporting knowledge

If your pharmacist has already given you instructions regarding your medications, it is okay to consult Google if you still need further information to understand the instructions better. You must, however, never replace your pharmacist’s advice with the information gathered online. If you are worried about a medication, speak to a professional who can provide advise based on scientific evidence, not algorithms.

When You Should Definitely Consult a Pharmacist

You should always talk to your pharmacist if:

• You are starting a new medication.
• You are unsure why or how to take a medication.
• You are taking over-the-counter medications or supplements.
• You are experiencing side effects from a medication.
• You are taking other medications in addition to a new prescription.

The Final Dose of Clarity

Relying solely on advice provided by Google can be dangerous. Your health is too important to leave it in the hands of algorithms. Google is simply a search engine, whereas your pharmacist spent many years in school studying complex science involving pharmacodynamics and pharmacokinetics. When it comes to your health, trust the person with the degree.

Disclaimer: Health information shared here is for education only. Please speak to your doctor or pharmacist before making decisions about your health or medications.